Shipping Policy

Shipping Charges

Free shipping on all orders above Rs 2500/-. Below Rs 2500/- shipping charges of Rs 100 (Non Refundable) will apply.

Shipping Timelines

We process your orders within 1-3 business days. And products will be delivered to your doorstep within 5-7 business days.
Orders are typically not shipped on Sundays and Public Holidays.
We're continuously striving to get your products to you sooner, however, in some unforeseen circumstances it may take a bit longer.
Additionally, if we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
In case there is a significant delay in shipment of your order, we will contact you via email or mobile.

Shipping Method

We have partnered with leading Indian carries such as Delhivery, FedEx, Bluedart, Xpressbees, Shadowfax, Ecom Express, Ekart and more to help get your orders safely at your doorstep :)

Tracking your order

Our products are shipped across India via local couriers. All tracking details for your products can be viewed on 'Track Order' tab on our menu tab.
Additionally, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
You can also contact customer care at contact@navratanjewellers.co.in or call +91-9315723524. We’re available on all weekdays (except Tuesdays and Public holidays) from 11.00 am to 7.00 pm.

International Shipping

We provide international shipping on request. Please email us the details on contact@navratanjewellers.co.in with the product you require and we will assist you as per your needs!

Shipping Pincodes

Our logistics partner/ carrier is chosen basis the availability, pricing and serviceability in the required pincode. We currently deliver to most pincodes in India.
If you want to confirm your pincode, please mail us at contact@navratanjewellers.co.in.

Payments Policy

Payment Methods

We offer multiple payment options via Razorpay payment gateway including Credit Cards/ Debit Cards/ Net Banking / Paytm/Googlepay/ Phone pe/ Other Wallets (Mobikwik, Freecharge, Airtel money, Ola Money, Jio Money, PayZapp)/ICICI Pay Later/Cash on Delivery.