Shipping Policy

Shipping Charges

  • Free shipping on all orders above Rs 2500/-. Below Rs 2500/- shipping charges of Rs 100 (Non Refundable) will apply.

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Shipping Timelines

  • We process your orders within 1-3 business days. And products will be delivered to your doorstep within 5-7 business days.

  • Orders are typically not shipped on Sundays and Public Holidays.

  • We're continuously striving to get your products to you sooner, however, in some unforeseen circumstances it may take a bit longer.

  • Additionally, if we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

  • In case there is a significant delay in shipment of your order, we will contact you via email or mobile.

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Shipping Method

  • We have partnered with leading Indian carries such as Delhivery, FedEx, Bluedart, Xpressbees, Shadowfax, Ecom Express, Ekart and more to help get your orders safely at your doorstep :)

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Tracking your order

  • Our products are shipped across India via local couriers. All tracking details for your products can be viewed on 'Track Order' tab on our menu tab. 

  • Additionally, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

  • You can also contact customer care at contact@navratanjewellers.co.in or call +91-9315723524. We’re available on all weekdays (except Tuesdays and Public holidays) from 11.00 am to 7.00 pm.

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International Shipping

  • We provide international shipping on request. Please email us the details on contact@navratanjewellers.co.in with the product you require and we will assist you as per your needs!

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Shipping Pincodes

  • Our logistics partner/ carrier is chosen basis the availability, pricing and serviceability in the required pincode. We currently deliver to most pincodes in India.

  • If you want to confirm your pincode, please mail us at contact@navratanjewellers.co.in.

Payments Policy

Payment Methods

  • We offer multiple payment options via Razorpay payment gateway including Credit Cards/ Debit Cards/ Net Banking / Paytm/Googlepay/ Phone pe/ Other Wallets (Mobikwik, Freecharge, Airtel money, Ola Money, Jio Money, PayZapp)/ICICI Pay Later/Cash on Delivery.

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